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Frequently Asked Questions

Straight answers about how Esther's House Cleaning Services works. Still have a question? Call Esther and she'll be glad to help.

How much does house cleaning cost?

Every home is different, so cleaning is priced with a free in person estimate, never a guess. Esther visits, walks through your home, and gives you an exact price up front. There are no hidden surprises on the final bill.

What is the difference between a standard clean and a deep clean?

A standard clean keeps your home fresh by covering the everyday surfaces, floors, and bathrooms. A deep clean goes further to lift built up grime from baseboards, ceiling fans, light fixtures, window sills and tracks, and cabinet fronts, on top of the standard clean.

Do I need a deep clean first?

For a first visit, or for a home that hasn't been professionally cleaned in a while, a deep clean is usually the best place to start. It brings the home up to a clean baseline so regular visits can keep it that way more easily.

What is included in a deep clean?

A deep clean includes baseboards, ceiling fans, light fixtures, window sills and tracks, and cabinet fronts, plus everything in a standard clean. Inside the oven, inside the fridge, and grout are quoted separately at the walkthrough.

Do I need to be home during the cleaning?

No. Many clients are at work or out running errands while Esther cleans. You can hand off a key or gate code, and she takes good care of your home while you are away.

Do you bring your own supplies?

Yes. Esther brings all of her own supplies, including eco friendly and non toxic products. You never have to stock anything or have harsh chemicals in your home.

How often should I schedule cleaning?

Weekly, every 2 weeks, or monthly all work well. Most clients choose weekly or every 2 weeks to keep the home fresh. You can start with a deep clean and then settle into a schedule that fits your life.

What is your cancellation policy?

Please give 24 hours notice to cancel or reschedule a visit. This helps Esther plan her day and keep her other clients on schedule.

What payment methods do you accept?

Payment is accepted by card, Zelle, or cash. Checks are not accepted.

What areas do you serve?

Esther's House Cleaning Services serves Allen, Aubrey, Carrollton, Frisco, Lewisville, Little Elm, Plano, Prosper, and The Colony, all in Texas.

Do you clean offices and businesses?

Yes. Office cleaning keeps small offices and professional suites looking their best on a schedule that fits your week. See the office cleaning page for more.

Still have a question?

Call Esther directly. She's happy to talk through your home and what you need.

Call (469) 877-3626

Ready for a cleaner home?

Get a free, in person estimate. Every home is different, so Esther visits and gives you an exact quote, never a guess.

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